Under SaaS, which is the customer’s responsibility?

Under SaaS, which is the customer’s responsibility?

• A. Physical hardware
• B. OS patching
• C. Application code
• D. Data and access controls

Answer: (D)

In a SaaS setup, the service provider handles the underlying hardware, virtualization, OS, and the SaaS application itself. The customer’s role is focused on what data is placed into the service and how that data is accessed and controlled. This includes classifying and protecting data, setting up and enforcing permissions and roles, managing user access, and applying data governance policies within the SaaS application. Because the software and infrastructure are managed by the provider, the customer’s primary responsibilities revolve around data and access controls.

In a SaaS setup, the service provider handles the underlying hardware, virtualization, OS, and the SaaS application itself. The customer’s role is focused on what data is placed into the service and how that data is accessed and controlled. This includes classifying and protecting data, setting up and enforcing permissions and roles, managing user access, and applying data governance policies within the SaaS application. Because the software and infrastructure are managed by the provider, the customer’s primary responsibilities revolve around data and access controls.